eBusiness Elite Award

Every year, Toyota recognizes its finest dealerships with the prestigious eBusiness Elite Award. It’s the highest honor a dealership can receive, and is only awarded to those dealerships that have demonstrated high standards for eBusiness tools, processes, and customer satisfaction. In order to qualify dealerships must excel in promptly responding to consumer emails, providing upfront pricing, answering all questions thoroughly and honestly, and maintaining high customer satisfaction.

Customer Relations Excellence

Each year, Toyota Motor Sales recognizes its best Customer Relations dealerships with the prestigious Customer Relations Excellence Award. This award is presented to dealerships that have demonstrated a commitment to maintaining Toyota’s highest standards for customer satisfaction. One of Toyota’s primary goals is to emphasize the entire ownership experience. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step – but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry. In order to qualify for the Customer Relations Excellence Award, dealerships must excel in a series of categories focused on increasing your satisfaction with both the sales and service of your Toyota vehicle.

Service Excellence Award.

Each year, Toyota Motor Sales recognizes its best performing Toyota Service Departments with the prestigious Service Excellence Award. This award is presented to dealerships that have demonstrated a commitment to maintaining Toyota’s highest standards for customer satisfaction, training, and customer-friendly processes.

One of Toyota’s primary goals is to emphasize the entire ownership experience. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step – but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry. In order to qualify for the Service Excellence Award, dealerships must excel in a series of categories focused on increasing your satisfaction during your Toyota Service experience. Dealerships who earn this award have trained Certified Service Managers as well as continuous technician training to ensure the highest quality work on your Toyota vehicles.

Parts Excellence Award

Each year, Toyota Motor Sales recognizes its best Parts dealerships with the prestigious Parts Excellence Award. This award is presented to dealerships that have demonstrated a commitment to maintaining Toyota’s highest standards for customer satisfaction.

One of Toyota’s primary goals is to emphasize the entire ownership experience. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step – but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry. In order to qualify for the Parts Excellence Award, dealerships must excel in a series of categories including training and certification of personnel and inventory management focused on increasing your satisfaction with Toyota parts.